Privacy Policy

Park & Place ("we," "us," or "our") operates the website mhparkandplace.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit a contact form, listing inquiry, or lead form.
• Listing Information: Property details, photos, and pricing you submit when listing a home.
• Usage Data: Pages visited, search queries, time on site, and browser/device information collected via Google Analytics.
• Communications: Records of messages you send to us or that we send to you.

2. How We Use Your Information

We use the information we collect to:

• Connect home buyers with sellers and agents
• Process and display property listings
• Send you listing updates, appointment confirmations, and service-related communications via email or SMS
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

3. SMS Communications

If you provide your phone number in connection with a property listing or inquiry, you may receive SMS text messages from Park & Place regarding your listing status, buyer inquiries, or service updates. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. For support, contact us at andreus@mhparkandplace.com.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted vendors (e.g., Twilio for SMS, SendGrid for email) who help us operate the platform, under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We will never share your phone number or personal data with third parties for their own marketing purposes.

5. Cookies and Analytics

We use cookies and Google Analytics to understand how visitors use our site. This includes data such as pages viewed, time spent, and general location. You can disable cookies in your browser settings or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

6. Data Security

We implement industry-standard security measures to protect your information, including encrypted database connections and secure HTTPS transmission. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

8. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at andreus@mhparkandplace.com.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact: